A short, source-backed companion to my renewal note. Three things I'd rather show than assert: that the community influence is measured, that the operating system is real and HQ-dependent, and that the compensation ask is market-aligned. 这是我续约说明的一份简短、可溯源的补充材料。有三件事我更愿意用证据来说明,而非空口断言:社群影响力是可量化的、这套运营系统真实存在且总部也依赖、以及薪酬请求符合市场水平。
The community influence is measured, not claimed社群影响力有数据支撑,而非空谈
Independent post-purchase survey of verified P6 buyers. An order number was required to submit, so every response is a confirmed owner.针对已验证 P6 买家的独立购后调研。提交时必须填写订单号,因此每一份回复都来自真实车主。
Method: 96 verified responses (order number required), 86% North America, fielded Nov 2025–May 2026 with 96% of responses in the Nov–Dec launch window. Response rate measured against US owners at that window (activation is mandatory to ride, so the owner count is a true census, not an estimate). 76% of buyers purchased through the US dealer network, 24% direct.方法:96 份已验证回复(必填订单号),86% 来自北美,调研时间 2025 年 11 月–2026 年 5 月,其中 96% 的回复集中在 11–12 月上市窗口期。回复率以该窗口期的美国车主为基数(车辆必须激活才能使用,故车主数为真实全量统计,而非估算)。76% 的买家通过美国经销网络购买,24% 为直购。
View the survey instrument →查看问卷原件 → · Download the anonymized responses (xlsx) →下载匿名化回复数据(xlsx) →
The warehouse system is real, and HQ runs on it仓库系统真实存在,且总部也在用它运转
Built in-house when software-subscription and manpower costs became the constraint. Figures from production system logs, last 90 days.在软件订阅与人力成本成为瓶颈时由内部自建。数据来自生产系统日志,近 90 天。
- HQ-dependent: China-HQ staff run after-sales cases, order processing, and shipping oversight through it daily — not passive viewing.总部依赖:中国总部同事每天通过它处理售后工单、订单和发货管理 — 不是被动查看。
- Lean by design: a 4-person US team runs fulfillment, QC, repair, and inventory at this volume.精简设计:4 人的美国团队就能支撑这个体量的履约、质检、维修与库存。
- Replaced Cin7 (~$8,400/yr) and removed the need for a separate repair-management system.替代了 Cin7(每年约 $8,400),并省去另建维修管理系统的需要。
- 229 Shopify orders shipped and ~512 shipping labels generated in the window.期内发出 229 个 Shopify 订单、生成 ~512 张物流面单。
Each figure is days active out of the last 90 — e.g. 86/90 means they used it on 86 of the last 90 days. Anyone here can speak to how much they rely on it.每个数字代表近 90 天内的活跃天数——例如 86/90 表示在过去 90 天里有 86 天在使用。这里任何一位都可证实他们对它的依赖程度。
- brian — warehouse manager仓库经理 · 86/90
- albert — director / admin (me)总监 / 管理员(我) · 86/90
- osvaldo — fulfillment履约 · 78/90
- anthony — technician技师 · 64/90
- gialong — lead technician技师组长 · 60/90
On the floor daily: picking, QC, repair & inventory.每天在现场:拣货、质检、维修与库存。
- essen — order processing订单处理 · 84/90
- dorothy — shipping & after-sales发货与售后 · 76/90
- jenny — ops manager运营经理 · 41/90
- clark, kency, lily — inventory / aftersales / inbound库存 / 售后 / 入库 · weekly每周
HQ runs orders, shipping & after-sales through it daily总部每天通过它处理订单、发货与售后
Days active = distinct days with real (non-polling) activity, last 90 days. Slimmed to genuinely active users — idle, periodic-reporting, and exec-viewer accounts omitted.活跃天数 = 有真实(非轮询)操作的不同日期,近 90 天。仅列出真正活跃的用户 — 已排除闲置、周期性报表及高管查看类账号。
Throughput uses the Director dashboard's own definitions, trailing 90 days; test/system accounts excluded. *Repaired = 239 since Apr 27 (when the dashboard's repair-completion tag began) — the full-quarter figure is higher (~380).吞吐量采用总监后台自身的口径,近 90 天;已排除测试/系统账号。*维修 = 自 4 月 27 日起的 239 台(后台的"维修完成"标记自该日启用)——整季度真实数字更高(约 380)。
The people who use it daily, in their own words — the same people any verification call would reach.每天使用它的人的原话——也正是任何核实都会联系到的那些人。
"All staff use it — it's essential to daily operations, and everything in and out flows through it, giving the China team full transparency. It caught me about to ship a V14GB on a V1450S order, before it left.""所有员工都在用——它是日常运营的核心,所有出入库都经它流转,也让中国团队完全透明。有一次它在发货前拦下了我把 V14GB 错发成 V1450S 订单的失误。"
"Cin7 needed a desktop. Now we do everything on the phone, and serials are scanned instead of typed — faster and more accurate. Since the site launched we're getting far more EUC and parts orders.""Cin7 必须用台式电脑。现在我们手机上就能完成一切,序列号是扫描而不是手输——更快也更准。自从网站上线,整车和配件订单都多了很多。"
"I do everything from my phone now. On a V8S repair, the part looked identical to a V8F — the serial scan flagged the wrong battery before I installed it.""现在我所有操作都在手机上完成。修一台 V8S 时,配件和 V8F 几乎一模一样——扫描序列号后系统标出电池拿错了,在我装上之前就拦住了。"
$170K is market for the core role alone光是核心岗位,$170K 就已是市场水平
Base-salary benchmarks for a North America Director carrying real operational responsibility — Orange County (Anaheim–Santa Ana–Irvine), 2025–26. The Service Center, the IMSC store, and the systems work are scope on top.承担实际运营职责的北美总监的基本薪资对标 — 橙县(Anaheim–Santa Ana–Irvine 地区),2025–26 年。服务中心、IMSC 商店与系统工作属于额外职责。
- Built In (Orange County, crowd-sourced): Sales Director avg base ~$160K; Director of Operations avg base ~$151K.Built In(橙县,众包数据):销售总监平均底薪约 $160K;运营总监平均底薪约 $151K。
- BLS / O*NET (California, General & Operations Managers): median ~$124K, 75th percentile ~$186K, 90th ~$294K.BLS / O*NET(加州,综合及运营经理):中位数约 $124K,75 分位约 $186K,90 分位约 $294K。
- Salary.com (California): Country Manager / Operations Director median ~$220K (models larger employers — treated as the high anchor, not the median).Salary.com(加州):国家经理 / 运营总监中位数约 $220K(样本偏大型企业 — 作为高位参考,而非中位数)。
- Orange County's cost-of-living already embeds a real geographic premium over national director benchmarks.橙县的生活成本本身就比全国总监基准高出一块实实在在的地区溢价。
The closest analog: XDS, a Chinese e-mobility brand standing up its North America operation in LA — hiring the individual pieces of this role as separate roles. Each links to the live posting:最贴切的参照:XDS,一家正在洛杉矶搭建北美业务的中国电动出行品牌 — 正把我这个岗位的各个组成部分作为独立职位分开招聘。每条均可点击查看在招职位:
XDS staffs these as four separate hires — $95K–$195K each, all on-site in LA. I cover that same blend — product, sales/dealer, operations, marketing — plus the Service Center, for $170K at clean base: below what they pay for the pieces.XDS 把这些拆成四个独立岗位来招 — 每个 $95K–$195K,且全部要求在洛杉矶现场办公。而我一个人覆盖同样的组合 — 产品、销售/经销、运营、市场 — 还外加服务中心,纯底薪 $170K:低于他们为其中任一拼块支付的价格。
Live XDS postings at jobs.ashbyhq.com/xds, June 2026. Broader OC/LA director-level postings (operations, category, regional leadership) currently run $160K–$210K base.XDS 在招职位见 jobs.ashbyhq.com/xds,2026 年 6 月。橙县/洛杉矶地区更广泛的总监级职位(运营、品类、区域负责人)当前底薪约在 $160K–$210K。
The ask of $150K → $170K brings the core North America Director role to its local market median; the additional scope is not separately priced.将薪资从 $150K → $170K 的请求,只是把核心的北美总监岗位拉到当地市场中位数;额外承担的职责并未单独计价。